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Refund & Return Policy – Super Export Shop SXS

At Super Export Shop SXS, we prioritize customer satisfaction. If you need to return an item or request a refund, please review our policy carefully.

1. Return & Refund Window
 • Customers have 3 days from the date of delivery to request a return or refund.
 • After 3 days, returns and refunds will no longer be accepted.

2. Return Process & Costs
 • Customers are responsible for arranging the return shipment.
 • All return shipping costs, including customs duties and fees, must be covered by the customer.
 • The return package must be shipped to Thailand (our origin).
 • Once we receive the returned item, we will inspect it and update the customer on the next steps.

3. Return Shipping Address

All returns must be sent to:

📍 Super Export Shop SXS
99/2-3 Rimthang-Rodfai Road, Khlong Toei, Bangkok 10110, Thailand
📞 Phone: +66 2 671 1850
📧 Email: superexportshop@gmail.com

⚠️ Ensure the package is securely packed and includes your order details for faster processing.

4. Conditions for Return & Refund

A refund or exchange will only be processed if the returned item meets these conditions:
✔️ Unworn, 100% unused, and in its original packaging.
✔️ No signs of wear, washing, or damage caused by the customer.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect due to our mistake:
1️⃣ Contact us within 3 days of receiving the item.
2️⃣ Provide proof (photos or videos).
3️⃣ We will review the issue and offer a suitable resolution, such as a replacement or refund.

6. Non-Returnable & Non-Refundable Items

The following items cannot be returned or refunded:
❌ Customized items (personalized gear, special orders).
❌ Sale items (clearance or discount promotions).
❌ Gift cards.

For any return or refund inquiries, please contact our support team with your order details.

🔹 Super Export Shop SXS – Premium Thai Quality, Worldwide Shipping 🔹